Frequently Asked Questions

Getting Started

Posters

Print and Download Orders

Customer Support

Privacy

Getting Started

  • What does PosterMyWall do?

    PosterMyWall allows you to create posters and collages from your photos, and from albums on Facebook (even your friends' albums). We provide background art and easy to use tools to make professional looking posters fast and easy.

  • How much does creating a poster cost?

    It's free! If you like it, you can buy a high quality poster size print on premium photo paper starting at $7.50 plus shipping. View all prices on our Price Chart page.

Posters

  • How is PosterMyWall different than other Poster Maker and Collage Maker applications?

    PosterMyWall is the only online Collage Maker to combine two important features:

    1. Super high resolution images (over 45 Mega Pixels) create posters that look great, even at sizes of up to 3 feet tall. The details of each photo remain crisp and clear even in a collage containing hundreds of photos.
    2. Tools to allow creative freedom to create beautiful posters such as photo borders, smooth edges, option to remove background from photos, posterize and many more graphic effects.

    PosterMyWall delivers these important features while remaining easy and fun to use. The result - the best online Collage Maker available.

  • Will I be charged extra if I use a poster background?

    No. We supply a variety of artwork, free for you to use.

  • How can I share my poster on PosterMyWall with someone?

    You can share your poster via email, on your Facebook wall, or in your Facebook photos. All sharing options are available in the 'Share' dialog in the Poster Maker.

  • How do I get someone else to add to my poster on PosterMyWall?

    We let you invite people from your Facebook Friends list to collaborate with you. If you choose this option, they will have access to add to or edit your poster. This options is available in the 'Share' dialog in the Poster Maker.

  • Can I remove the PosterMyWall.com watermark?

    The PosterMyWall watermark appears on photo quality downloads and unfinished print orders. You can upgrade to the poster quality download or email us if you wish to have the PosterMyWall watermark removed from your print order. All watermarks for creative attribution (i.e. Background by Vector Art) must remain on the poster in compliance with agreement with the artist and other applicable copyright laws.

Print and Download Orders

  • What shipping options are available?

    All orders are shipped via UPS. We offer ground, 2-3 (business) days or 2nd day (business) shipping.

  • Will they be shipped folded up?

    Our posters ship flat, or rolled in a tube. We never crease the posters so they look great mounted.

  • When will I receive my order?

    Posters ship 1-3 days of ordering. Framed and Mount orders can take up to 3 days to make. Tracking Information regarding your order are sent via email, please ensure your email information in correct.

  • How can I get a refund?

    Satisfaction is guaranteed. Return your poster for money back. Please use the contact us page to get in touch with us.

  • What if I made a mistake on my poster download order?

    Go to the Download Options page for the order which has a mistake (missing image, text issue etc.). A link to this page is emailed to you when your order is ready. You can also get to this page via the Order History page. Click the red Yes there's an issue button and select the appropriate option. Customer support will be alerted and respond as soon as possible.

  • How do I get a free download?

    Open your poster in the Poster Maker. Once in the Poster Maker click the orange Download button located on the right side of the poster. Click the Download button in the box labeled Basic Quality Download. Save the file with a .jpg extension i.e. “my-poster.jpg”.

  • What formats and sizes are available for my poster download order?

    Download orders are available in JPG and PDF file formats. The Download Options page has easy to use options for stretching and cropping your poster to fit your printing needs. Our templates fit a 2:3 aspect ratio, meaning they fit sizes like 12x18 and 20x30 perfectly. Some other sizes will require the image to be stretched or cropped.

    You can also download your poster sliced into 16 pages for printing large posters right at home.

Customer Support

  • I'm having an issue, what's the fastest way of contacting PosterMyWall?

    You can contact us via email. Please see the contact us page for more details.

  • Are you interested in hearing my product ideas?

    We'd love to hear from you. Please see the contact us page or tell us about your idea using the feedback form at the bottom of this page.

Privacy

  • Is PosterMyWall compliant with Facebook regulations?

    Yes, we value our relationship with Facebook and are fully compliant with their developer policies.

  • Will PosterMyWall access and share my Facebook account without my permission?

    Access to your Facebook account is fully automated and never performed without your approval.

  • Should I be worried that PosterMyWall will disclose my information to spammers?

    We hate spam as much as you do. We will never give out your information to third-parties for commercial use or to spammers.

  • How do I disconnect PosterMyWall from my Facebook account?

    To prevent access to your Facebook account, you can remove PosterMyWall from the list of 'Apps' installed on Facebook. You can find the list of installed Apps in the 'Privacy Settings and Tools' page on Facebook.

PosterMyWall Blog
New school poster templates for your classroom!

Customize templates for classroom rules, back to school events and much more! (Jul 22)

Sun, Fun and Music!

Automatically create collages of your summer photos. Large high quality prints available! (Jul 10)

© 2014 250 Mils LLC, All Rights Reserved. PosterMyWall is a trademark of 250 Mils LLC.

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